Submit the request
Email info@softhouseit.com with the subject “Account deletion request” from the address associated with the account. Include the product or service name and any available account identifier. Do not send a password or sensitive data.
Verification
We may request limited information to verify account ownership and protect data from unauthorized deletion requests.
Deletion scope
We will explain which data can be deleted and any data that must be retained temporarily for a documented legal or security obligation. Details vary by product, contract, and applicable law.
Confirmation
After verification, we will confirm receipt and provide an expected timeframe or request any additional information needed.